Frequently Asked Questions
Everything you need to know about your next fashion find.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can monitor your package's journey in real-time.
How do I determine the right size for me?
Each product page includes a detailed 'Size Guide' with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my garments?
To ensure the longevity of your clothing, please follow the specific care instructions on the internal wash tag. Most of our delicate items recommend a cold machine wash and air drying.